Refund Policy for Apex Open MRI

At Apex Open MRI, we are committed to providing exceptional medical imaging services. This refund policy outlines our approach to refunds and cancellations for our services.

1. No Refunds for Services Rendered: We do not offer refunds for services that have already been provided. This is because the costs associated with our services include the use of advanced medical equipment, skilled personnel, and consumables necessary to perform the MRI procedure.

2. Cancellation or Rescheduling Policy: We understand that unforeseen circumstances may require you to cancel or reschedule your appointment. While we do not issue refunds for cancellations, we encourage you to provide us with advance notice if you need to reschedule your appointment. Please contact our scheduling department at least 24 hours before your appointment time for assistance with rescheduling.

3. Payment Disputes: If you have questions or concerns about your billing, we encourage you to contact our billing department. We are committed to addressing any billing inquiries and discrepancies promptly. We want to ensure that your billing experience with us is clear and accurate.

4. Exceptions: In exceptional circumstances, such as billing errors or extenuating situations, Apex Open MRI may make exceptions to this refund policy. Any exceptions will be handled on a case-by-case basis and require prior approval from our billing department.

5. Contact Us: If you have questions, concerns, or require clarification about our refund policy, please feel free to contact our billing department at service@apexopenmri.com or 956-477-2739. We are here to assist you with any billing-related inquiries.

Please note that this refund policy applies to services provided by Apex Open MRI and may not reflect the policies of other medical facilities. By scheduling an appointment with us, you acknowledge and accept the terms of this refund policy.

Last Updated: [10/05/2023]